Commission for Case Manager Certification (CCMC) Practice Exam

Tracking and monitoring quality of care is a central function of Integrated Case Management because it ensures that patients receive appropriate, effective, and coordinated services across various aspects of their healthcare journey. This process involves evaluating the care delivered to patients, measuring outcomes, and ensuring that the services are meeting established standards. It is critical for identifying gaps in care, ensuring adherence to treatment plans, and continuously improving health outcomes for patients.

In integrated care models, case managers work collaboratively with a range of healthcare providers to facilitate the best possible care for patients, often using data to assess effectiveness and make any necessary adjustments. By focusing on quality monitoring, case managers can address systemic issues, enhance patient safety, and promote a more holistic approach to health management, all of which align with the goals of integrated case management initiatives.