Commission for Case Manager Certification (CCMC) Practice Exam

Question: 1 / 400

What do the performance measures in HEDIS focus on?

Staff training and development

Customer feedback on services

Dimensions of care and service in health plans

The performance measures in HEDIS (Healthcare Effectiveness Data and Information Set) focus on dimensions of care and service in health plans because HEDIS is designed to evaluate the quality of care provided by health plans. These measures assess various aspects of healthcare services, including preventive care, treatment effectiveness, and patient satisfaction. By focusing on these dimensions, HEDIS enables health plans to identify areas for improvement, enhance care delivery, and ultimately improve health outcomes for patients. This framework is crucial for ensuring that healthcare providers meet specific benchmarks related to care quality, thereby ensuring accountability and transparency in the healthcare system.

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Insurance policy compliance

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